SME

Business Benefits

  • Contactability - as an SME it's vital that callers today can reach your business and get answered immediately otherwise they will try elsewhere, through facilities such as ring groups, call forwarding or Communicator Go these ensure callers should get answered promptly.
  • Cost Effectiveness - as all businesses today cost is a prime factor to be managed, and through a range of either call packages or on a pay as you go basis, RPS will work with you to establish which is best for your business based on call types and volumes.
  • Scaleability - Upsizing or downsizing the business may be either necessary due to workloads or seasonal trends, adding or removing users means you only pay for those extensions being used that month. Adding additional extensions is generally as easy as purchasing an additional phone plugging in and go.
  • Support - As they say time is money and SMEs can focus on running their business knowing the RPS UK based support team are right there with them delivering proactive support on a managed service basis so you don't have to bother worrying about your communication needs. A combination of experienced individuals and sophisticated monitoring tools ensures your network is maintained to the highest levels.

Key Features

  • Auto Attendant - allows you to route callers to different parts of your business based on their needs, services them quickly without the need to go via an operator.
  • Call Forwarding - Once activated, all calls are redirected to the chosen destination immediately. Calls can be forwarded to another extension, phone number (such as a mobile phone), an IVR, and more.
  • Communicator GO - allows users to have an integrated VOIP phone application running either on Android or iOS extending their dek phone to thei rmobile operating by either Wifi or 4G.
  • Operation Times - allow you to fully automate your operation times and route calls to whatever destination you want, calls can be routed based on Month/Day/Time of day.

Extensive Experience

Our expert team have extensive knowledge of all aspects of modern communications solutions.

Businesses of All Sizes

We can provide solutions from single user telephone setups right up to multi-user, multi-site business.

End-To-End Solutions

Our in-house platform mean that we can provide comprehensive end-to-end telecommunications solutions for your business.

UK Based Support

Our UK based support team are there for you when you need help and support using our services.

Latest Case Studies

Petersens PR

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Petersens was founded by Rob Petersen in 2003. They are a small, award-winning team with extensive local and national experience in all areas of communication and marketing. They have a vast range of services includes public relations, advertising, graphic design,…

Go Air Trampoline Park

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Go Air was established in early 2014 to bring you Wales’ biggest trampoline park. Their aim - that Go Air will be bouncing with fun, a place where everyone who takes flight with us, whatever their age, goes home with…

Vita

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Vita was established in 2010 and since then has been providing independent expert advice to the people of the UK, helping thousands to protect the things that matter most in life, such as their family, their business, their home and…

Prostate Cymru

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Prostate Cymru was established in 2003 and is the leading charity in Wales fighting against all prostate diseases. The charity works with medical professionals and aims to raise awareness, promote understanding and fund both the latest medical equipment and training…

Bright Oak

Background

Bright Oak is a debt management firm dedicated to providing the right advice and effective debt solutions. The team were looking to relocate to a new office and realised the difficulty and cost implications of moving an old ISDN system. They…

Newland Rennie Estate Agents

Background

Founded in 1849, Newland Rennie has developed into an innovative practice combining our many years of experience with modern day technology to become one of south east Wales's most respected estate agents. Each site had its own ISDN based system, limiting…